Guest Service Clerk – Fast-Paced Grocery Front End

vallartasupermarkets; Palmdale (CA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health plan and dental/vision

Life insurance

401(k)

Paid vacation

Legal services

Paid sick time

Holiday pay

Scholarships

Credit union membership

Recognition programs

Job summary

Vallarta Supermarkets in Palmdale, CA is seeking Courtesy Clerk to deliver friendly, efficient service at the front end. You will bag groceries, assist with carry-out, and help customers locate products while maintaining store cleanliness and safety.

You will work in a fast-paced environment, greet customers, follow six service steps, and uphold Vallarta’s core values of integrity, teamwork, and respect. This role is full-time with flexible scheduling.

Qualifications

• Friendly, courteous personality with strong customer service skills.
• Must be able to speak, read, write, and understand English.
• Must be legally authorized to work in the U.S.

Responsibilities

• Smile and greet all customers and team members while using Vallarta’s six steps of extraordinary service.
• Model Vallarta’s Core Values: customer service, commitment, integrity, respect, humility, and teamwork.
• Bag groceries according to Vallarta’s procedures and customer requests.
• Assist customers with carry-out service and locating products in the store.
• Perform accurate price checks as requested.
• Check and secure items at the bottom of shopping carts when trained.
• Perform 'go-backs,' promptly returning perishable and non-perishable items to shelves.
• Safely gather shopping carts using reflective vest and rope.
• Assist with spills, clean-ups, restroom cleaning, sweeping, mopping, and trash removal (if trained).
• Clean store perimeters, including cart corrals, parking lot, sidewalks, and receiving dock.
• Monitor and report building maintenance needs or safety hazards.
• Keep janitorial room organized and stocked with approved supplies (if trained).
• Always maintain high housekeeping and safety standards.
• Treat coworkers and customers respectfully at all times.
• Abide by all store rules, company policies, and Employee Handbook.
• Report injuries, unsafe conditions, or misconduct to management.
• Perform additional duties as assigned.

Skills

Customer service

English proficiency

Job description

Vallarta Supermarkets in Palmdale, CA is seeking Courtesy Clerk to deliver friendly, efficient service at the front end. You will bag groceries, assist with carry-out, and help customers locate products while maintaining store cleanliness and safety.

You will work in a fast-paced environment, greet customers, follow six service steps, and uphold Vallarta’s core values of integrity, teamwork, and respect. This role is full-time with flexible scheduling.