Grocery Front-End & Customer Service Associate

vallartasupermarkets; Burbank (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health plan

Dental & vision coverage

Life insurance

401(k) retirement plan

Paid vacation

Paid sick time

Holiday pay

Scholarship opportunities

Credit union membership

Recognition programs

Job summary

Vallarta Supermarkets in California is hiring a Courtesy Clerk to deliver friendly, fast customer service at the check stand, bag groceries, assist with carry-out, and help customers locate products. You’ll also maintain store cleanliness, collect carts, and support safety and housekeeping.

This on-site role requires a positive attitude and the ability to work afternoons, evenings, weekends, and holidays. Join a vibrant team and uphold Vallarta’s core values of service, integrity, and teamwork

Qualifications

• Friendly, courteous personality with strong customer service skills.
• Ability to learn store product locations and assist customers.
• Ability to work in a fast-paced environment.
• Must be able to speak, read, write, and understand English.

Responsibilities

• Smile and greet all customers and team members while using Vallarta’s six steps of extraordinary service.
• Model Vallarta’s Core Values: customer service, commitment, integrity, respect, humility, and teamwork.
• Bag groceries according to Vallarta’s procedures and customer requests.
• Assist customers with carry-out service and locating products in the store.
• Perform accurate price checks as requested.
• Check and secure items at the bottom of shopping carts when trained.
• Perform 'go-backs,' promptly returning perishable and non-perishable items to shelves.
• Safely gather shopping carts using reflective vest and rope.
• Assist with spills, clean-ups, restroom cleaning, sweeping, mopping, and trash removal (if trained).
• Clean store perimeters, including cart corrals, parking lot, sidewalks, and receiving dock.
• Monitor and report building maintenance needs or safety hazards.
• Keep janitorial room organized and stocked with approved supplies (if trained).
• Always maintain high housekeeping and safety standards.
• Treat coworkers and customers respectfully at all times.
• Abide by all store rules, company policies, and Employee Handbook.
• Report injuries, unsafe conditions, or misconduct to management.
• Perform additional duties as assigned.

Skills

Customer service

English skills

Job description

Vallarta Supermarkets in California is hiring a Courtesy Clerk to deliver friendly, fast customer service at the check stand, bag groceries, assist with carry-out, and help customers locate products. You’ll also maintain store cleanliness, collect carts, and support safety and housekeeping.

This on-site role requires a positive attitude and the ability to work afternoons, evenings, weekends, and holidays. Join a vibrant team and uphold Vallarta’s core values of service, integrity, and teamwork