Customer-Focused Courtesy Clerk — Fast-Paced Grocery Service

Vallarta-Supermarkets; Duarte (CA); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Life insurance (Free $25,000)

401(k) Retirement Plan

Paid vacation

Legal services access

Holiday premium pay

Savings marketplace & credit union

Recognition programs

Job summary

Vallarta Supermarkets in Duarte, CA is seeking friendly Courtesy Clerks to deliver outstanding customer experiences in a fast-paced store. You will help bag groceries, assist with carry-out, and keep aisles tidy while reflecting Vallarta’s values.

This role requires English fluency, a team mindset, and flexibility to work afternoons, evenings, weekends, and holidays. Full-time team members receive benefits and opportunities to grow with our community-focused supermarket.

Qualifications

• Friendly, courteous personality with strong customer service skills.
• Ability to learn store product locations and support customers.
• Ability to work in a fast-paced environment.
• Must be able to speak, read, write, and understand English.
• Must be legally authorized to work in the U.S.

Responsibilities

• Smile and greet customers and team members while using Vallarta’s six steps of extraordinary service.
• Bag groceries according to Vallarta’s procedures and customer requests.
• Assist customers with carry-out service and locating products in the store.
• Perform accurate price checks as requested.
• Check and secure items at the bottom of shopping carts when trained.
• Go-backs: return perishable and non-perishable items to shelves promptly.
• Gather shopping carts safely using reflective vest and rope.
• Assist with spills, clean-ups, restroom cleaning, sweeping, mopping, and trash removal (if trained).
• Clean store perimeters, including cart corrals, parking lot, sidewalks, and receiving dock.
• Monitor and report building maintenance needs or safety hazards.
• Keep janitorial room organized and stocked with approved supplies (if trained).
• Maintain high housekeeping and safety standards.
• Treat coworkers and customers respectfully at all times.
• Abide by store rules, policies, and Employee Handbook.
• Report injuries, unsafe conditions, or misconduct to management.
• Perform additional duties as assigned.

Skills

Customer service

Communication

English proficiency

Teamwork

Fast-paced environment

Job description

Vallarta Supermarkets in Duarte, CA is seeking friendly Courtesy Clerks to deliver outstanding customer experiences in a fast-paced store. You will help bag groceries, assist with carry-out, and keep aisles tidy while reflecting Vallarta’s values.

This role requires English fluency, a team mindset, and flexibility to work afternoons, evenings, weekends, and holidays. Full-time team members receive benefits and opportunities to grow with our community-focused supermarket.