Guest Service & Cashier Crew Member

Ontario Trillium Foundation; Mobile (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Ontario Trillium Foundation is seeking Crew Members to join a church team in Mobile, AL. Crew Members serve guests courteously, quickly, and efficiently, following the Operating Standards Manual.

You will work at the counter to take orders, handle transactions, and keep displays clean and well-stocked. The role emphasizes a friendly, proactive attitude, reliable cash handling, and teamwork to ensure fast, accurate service.

Qualifications

• Critical Thinking – Defines and resolves issues by analyzing, weighing options and evaluating alternatives.
• Influencing Others – Persuades others to accomplish goals, responds to objections, uses tact.
• Initiative – Proactive, takes ownership and focuses on results.
• Innovative and Creative – Looks for ways to improve processes and generates new ideas.
• Managing Execution – Prioritizes tasks and uses resources to meet goals.
• Negotiating – Presents ideas clearly and listens to others.
• Relationship Management – Builds relationships and handles conflicts professionally.

Responsibilities

• Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude.
• Takes and fills the customer’s order within company mandated service time.
• Suggestive up sell of products as directed by management.
• Collects money and delivers order to customer.
• Immediately attends to any customer service problem or complaint. Notifies manager as needed.
• Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down drawer at end of shift to ensure accuracy.
• Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems.
• Ensures that all product holding times are strictly observed.
• Ensures products on the counter or in the display case are properly rotated and attractively displayed.
• Always keeps display case interior and exterior clean.
• Stocks the service area with a sufficient supply of napkins, cups, lids, etc. Maintains an adequate supply of iced tea.
• Performs all other duties as assigned.

Job description

Ontario Trillium Foundation is seeking Crew Members to join a church team in Mobile, AL. Crew Members serve guests courteously, quickly, and efficiently, following the Operating Standards Manual.

You will work at the counter to take orders, handle transactions, and keep displays clean and well-stocked. The role emphasizes a friendly, proactive attitude, reliable cash handling, and teamwork to ensure fast, accurate service.