Guest Service Busser: Fast-Paced Table Reset & Support

Mohegan PA; Connecticut; Hybrid; USD 26,000 - 36,000; Full time

Job summary

Mohegan Sun seeks a professional Busser to assist Floor & Cocktail Servers and to reset tables swiftly and efficiently in a dynamic dining setting. You will engage with guests, fellow team members, and supervisors with courtesy, helping to ensure a gracious hospitality experience.

The role emphasizes maintaining table cleanliness, delivering water, and supporting service through proactive communication and teamwork in a fast-paced venue requiring flexibility across shifts.

Qualifications

• Previous hospitality experience.
• Previous busser experience.
• Experience in a high-volume restaurant/nightclub/lounge.

Responsibilities

• Maintains professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
• Anticipates and accommodates the needs of the guests.
• Maintains the general cleanliness and orderliness of the tables.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers and chefs.
• Delivers, fills, re-fills water, as requested by guests and/or directed by servers.
• Clears and resets tables, cleans table area, including banquettes, during service.
• Helps ensure guest satisfaction through active participation in service.
• Maintains general cleanliness of stations and entire venue.
• Complies with Department of Health and company sanitation standards.
• Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management.
• Marks tables for upcoming courses (apps, entrees, desserts) when available.
• Attends and participates in daily pre-service meetings.

Job description

Mohegan Sun seeks a professional Busser to assist Floor & Cocktail Servers and to reset tables swiftly and efficiently in a dynamic dining setting. You will engage with guests, fellow team members, and supervisors with courtesy, helping to ensure a gracious hospitality experience.

The role emphasizes maintaining table cleanliness, delivering water, and supporting service through proactive communication and teamwork in a fast-paced venue requiring flexibility across shifts.