Guest Service Attendant

Troon; Queen Creek (AZ); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Healthcare Benefits

Retirement Benefits

Job summary

Los Colinas Golf Club in Queen Creek, AZ, seeks a part-time Guest Service Attendant to enhance the guest experience and support golf operations. You will assist with clubhouse upkeep, cart areas, and event setup, delivering courteous service to members and guests while learning club procedures.

Experience is flexible; the role emphasizes reliability, teamwork, and willingness to learn. This position offers part-time hours and opportunities to grow within Troon’s global golf management network.

Qualifications

• High school education or equivalent or short related experience.
• Ability to learn golf club operations and safety procedures.
• Good customer service and communication skills.

Responsibilities

• Assist with clubhouse upkeep and parking lot areas.
• Set up and run golf tournaments and outings.
• Provide courteous service to guests, handle bags, and clean clubs.
• Maintain cart staging, bag drop, and cart wash areas.
• Prepare golf carts and educate players on policies.
• Assist with food and beverage activities.
• Ensure safety and regular attendance.
• Performs other duties as required.

Skills

English communication

Education

Some high school or equivalent

Job description

Los Colinas Golf Club located in Queen Creek, AZ, is pleased to announce an excellent career opportunity for a part-time Guest Service Attendant! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.

Essential Duties

• Assists with the overall upkeep of the clubhouse, cart storage area, and parking lot.
• Assists in the setup and execution of golf tournaments and outings.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Maintains the cart storage area and cart wash down area in a neat, clean, and orderly condition.
• Prepares golf carts for play following the standards of Troon Golf.
• Assists in educating players regarding course policy, current cart policy, speed of play, and so forth.
• Assists players by changing their golf spikes, if needed.
• Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies, and/or ball pyramids, and maintains ball inventory over the course of the day.
• May direct the start of play.
• Maintains accurate records of golfers renting clubs.
• Services the customer who is renting golf clubs and cleans rental clubs upon return.
• Assists with food and beverage activities.
• Cleans golfers' clubs upon completion of play.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience

Physical Demands

Frequently stands, walks, uses hands, talks, or hears. Occasionally sits, climbs, balances, stoops, kneels, crawls, or crouches. Regularly lifts to 25 pounds and occasionally lifts to 50 pounds.

Environment/Noise

Regularly works in wet or humid conditions (non-weather). Occasionally works in areas with moving mechanical parts; may come into contact with fumes or airborne particles, toxic or caustic chemicals. Frequently works in outdoor weather conditions.

Certificates/Licenses

Valid Driver's License.

Job Knowledge, Skill, and Ability Preferences

Ability to read and speak English may be required in order to perform the duties of the job (e.g., the associates may be required to communicate with English-speaking customers or co-workers, and the manuals for the equipment the associates may use are in English.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical (if determined by the ACA measurement)
• Retirement Benefits - 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.