Guest Service Attendant

Orchard Valley Golf Course; New York (NY); On-site; USD 18,000 - 22,000; Full time

Job summary

Orchard Valley Golf Course in New York seeks a friendly team member to assist guests with outside services, cart operations, and tournament set-ups, delivering a welcoming experience throughout the day.

You will help prep golf carts, manage bag drops, clean clubs, and support clubhouse duties while maintaining safety and order. A valid driver’s license and basic English are required; physical tasks include lifting and standing for long periods.

Qualifications

• Education: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• Physical demands include standing, walking, lifting up to 50 pounds.
• Valid Driver's License.
• Ability to read and speak English.

Responsibilities

• Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
• Assists in setup and execution of golf tournaments and outings.
• Provides courteous service, including bag handling and club cleaning.
• Prepares golf carts for play following Troon Golf standards.
• Maintains cart staging and drop areas in neat condition.
• Cleans rental clubs and services customers renting clubs.

Skills

English proficiency

Education

Less than high school education or up to 1 month related experience

Job description

General Purpose:

Creates a positive experience by assisting guests and members with outside services.

Essential Duties:

Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.

Assists in the setup and execution of golf tournaments and outings.

Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.

Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.

Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.

Prepares golf carts for play following the standards of Troon Golf.

Assists in educating players regarding course policy, current cart policy, speed of play and so forth.

Assists players by changing their golf spikes, if needed.

Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.

May direct start of play.

Maintains accurate records of golfers renting clubs.

Services the customer who is renting golf clubs and cleans rental clubs upon return.

Assists with food and beverage activities.

Cleans golfers clubs upon completion of play.

Incorporates safe work practices in job performance.

Regular and reliable attendance.

Performs other duties as required.

Education/Experience:

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience

Physical Demands:

Frequently stands, walks, uses hands, talks or hear. Occasionally sits, climbs, balances, stoops, kneels, crawls or crouches. Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds.

Environment/Noise:

Regularly works in wet or humid condition (non-weather). Occasionally works in areas with moving mechanical parts; may come into contact with fumes or airborne particles, toxic or caustic chemicals. Frequently works in outdoor weather conditions.

Certificates/Licenses:

Valid Drivers License.

Job Knowledge, Skill, and Ability Preferences:

Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.