Guest Service Attendant

Corner Bakery; Lakewood (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Guest Service Attendant to deliver exceptional service in a vibrant dining environment. This role involves guiding guests through the kiosk ordering process, ensuring a seamless experience from ordering to payment. You'll be the friendly face that greets customers, assists with their needs, and maintains a clean and inviting space. If you have a passion for customer service and enjoy working in a fast-paced setting, this position offers a fantastic opportunity to be part of a dedicated team committed to excellence in service. Join us to make every guest's experience memorable!

Qualifications

• Strong customer service skills with a friendly demeanor.
• Ability to assist guests with kiosk ordering and payments.

Responsibilities

• Provide legendary service to guests and assist with kiosk functions.
• Maintain cleanliness and organization of the kiosk area.

Skills

Customer Service

Communication Skills

Kiosk Operation

Food Running

Job description

Description:

Guest Service Attendant

Job Description:

1. Provide Legendary Service to guests in the dining room by being the ambassador to the kiosk ordering system.

Essential Functions:

1. Greet every guest with a smile, greeting and to help direct them to kiosk ordering.
2. Guide guests by being the subject matter expert for all kiosk functions.
3. Assist kiosk guests with: Guest rewards, ordering, payments, number cards, beverage service, receipt printing, dine in/to go order fulfillment.
4. Beverage service for kiosk guests.
5. Assist SA with guest needs, food running, pre-bussing when there are no guests in the Kiosk queue.
6. Cleans, stock and maintain the kiosk area.
7. Kiosk receipt paper changing.
8. Sampling to guests entering the cafe.
9. Smile, friendly, takes appropriate action to guest requests.
10. Supports and promotes company initiatives.

Secondary Functions:

1. Assist SA with guest needs, food running, pre-bussing when there are no guests in the Kiosk queue.
2. Maintain package goods displays.
3. Restock Grab and Go and Beverage displays.
4. Cleans and maintains condiment station and dining room.
5. Sweep and maintain dining room.
6. Bus and clean tables.
7. Additional duties as required.

Requirements:

Hours:

1. Low Volume/Limited - 8:00-2:00 (Based on Volume - key times are cafe peak times).
2. Med - High Volume AM & PM (Based on Volume - key times are cafe peak times).