Guest Service Attendant- RB T1

CREWS INC; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Guest Service Attendant to provide warm and friendly greetings to guests while ensuring efficient service. This entry-level role involves processing transactions through a POS system, maintaining cleanliness, and engaging with guests to create a welcoming atmosphere. Ideal candidates will possess excellent communication skills and a willingness to work various shifts, including weekends and holidays. Join a dynamic team that values collaboration and extraordinary service in a fast-paced environment.

Qualifications

• Entry-level position requiring excellent communication and organizational skills.
• Must be able to work various shifts including weekends and holidays.

Responsibilities

• Greet guests warmly and process transactions accurately through the POS system.
• Maintain cleanliness and organization of the front desk area and menus.
• Assist with unit housekeeping and follow opening/closing checklists.

Skills

Excellent communication skills

Basic math skills

Basic reading skills

Basic writing skills

Organizational skills

Multi-tasking skills

Knowledge of workplace safety procedures

Availability to work any shift

Tools

POS systems

Job description

Join to apply for the Guest Service Attendant- RB T1 role at CREWS INC

Job Location: Rock and Brews T1 - Los Angeles, CA

Salary Range: $19.78

Job Summary

Warm, friendly immediate greeting to guests at the door. Ability to effectively process all transactions through the POS system quickly and accurately.

Job Responsibilities

• Communicate effectively with customers to provide excellent service.
• Work as a team member.
• Perform opening checklist duties.
• Process transactions through POS system.
• Assist with unit housekeeping.
• Greet guests promptly with a warm smile and proper words.
• Walk at guest pace, making eye contact and engaging in conversation.
• Answer phone calls politely and address guests positively.
• Regularly clean front desk area.
• Keep menus clean and organized; perform menu runs as needed.
• Fill to-go and merchandise orders following brand procedures.
• Interact warmly with guests as they leave.
• Follow closing checklist and be checked out by a manager before leaving.

Skills and Competencies

• Excellent communication skills.
• Basic math, reading, and writing skills.
• Basic computer skills and experience with POS systems.
• Organizational and multi-tasking skills.
• Knowledge of workplace safety procedures.
• State food handler's or alcohol compliance cards.
• Availability to work any shift, including weekends, evenings, and holidays.

Other Skills and Physical Requirements

• Access to all store areas.
• Ability to lift up to 35 lbs.
• Remain stationary, walk, or stand for entire shift.
• Ability to bend, kneel, climb, reach, and grasp.
• Frequent hand washing following health guidelines.
• Operate all necessary equipment safely.

Core Values

C - Collaboration and teamwork.
R - Results and respect.
E - Embrace change, innovation, and operational excellence.
W - Care, coaching, and accountability.
S - Success through team approach and extraordinary service.

Required and preferred qualifications are listed, along with employment details. The role is entry-level, full-time, and involves management and manufacturing functions within the media production industry.