Guest Service Associate (GSA)

Rubios Restaurant Group; San Diego (CA); Hybrid; USD 24,000 - 32,000; Full time

Job summary

Rubio's Restaurant Group is seeking a Guest Service Associate to engage with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming environment.

The role requires strong communication, the ability to lift up to 30 pounds, and flexible hours including nights, weekends, and holidays. Fast-paced team setting with indoor and outdoor duties.

Qualifications

• Experience in guest-facing roles is preferred.
• Strong communication and basic math skills are required.
• Must be able to lift up to 30 pounds and stand for extended periods.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Greet guests and assist with food orders.
• Maintain knowledge of the menu and answer guest questions.
• Keep dining area, patio, and restrooms clean and well-stocked.
• Follow food safety, hygiene, and cash handling procedures.
• Assist with restocking and cleaning tasks as needed.
• Support new team member training and follow company policies.

Skills

Guest service

Communication

Cash handling

Food safety

Teamwork

Flexible hours

Lifting up to 30 lbs

Tools

Point-of-sale (POS)

Job description

Description

Job Summary: As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming and efficient environment.

Key Responsibilities:

• Greet guests with a friendly attitude and assist with food orders
• Maintain knowledge of the menu and answer guest questions
• Keep the dining area, patio, and restrooms clean and well-stocked
• Follow proper food safety, hygiene, and cash handling procedures
• Assist with restocking and cleaning tasks as needed
• Support new team member training and follow company policies

Qualifications:

• Restaurant or retail experience preferred
• Strong communication and basic math skills
• Must be able to lift up to 30 pounds and stand for extended periods
• Flexible availability, including nights, weekends, and holidays
• Reliable transportation required

Work Environment:

Fast-paced restaurant setting with indoor and outdoor duties. Exposure to kitchen equipment, cleaning supplies, and varying temperatures. Must be able to work closely with a team and handle multiple tasks efficiently.