Guest Service Associate (GSA)

Rubios Restaurant Group; Lancaster (CA); On-site; USD 29,000 - 36,000; Full time

Job summary

Rubios Restaurant Group is seeking a Guest Service Associate to greet guests, take orders, and keep the dining area clean and welcoming.

You will support daily restaurant operations, assist with restocking, and help train new team members while following company policies. This fast-paced role requires good communication and basic math skills, reliable transportation, and flexibility for nights, weekends, and holidays.

Casual uniforms provided and opportunity to grow with the team.

Qualifications

• Experience in customer-facing roles preferred
• Strong communication and basic math skills required

Responsibilities

• Greet guests with a friendly attitude and assist with food orders
• Maintain knowledge of the menu and answer guest questions
• Keep the dining area, patio, and restrooms clean and well-stocked
• Follow proper food safety, hygiene, and cash handling procedures
• Assist with restocking and cleaning tasks as needed
• Support new team member training and follow company policies

Skills

Guest service

Communication

Cash handling

Teamwork

Flexibility

Job description

Description

Job Summary: As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming and efficient environment.

Key Responsibilities:

• Greet guests with a friendly attitude and assist with food orders
• Maintain knowledge of the menu and answer guest questions
• Keep the dining area, patio, and restrooms clean and well-stocked
• Follow proper food safety, hygiene, and cash handling procedures
• Assist with restocking and cleaning tasks as needed
• Support new team member training and follow company policies

Qualifications:

• Restaurant or retail experience preferred
• Strong communication and basic math skills
• Must be able to lift up to 30 pounds and stand for extended periods
• Flexible availability, including nights, weekends, and holidays
• Reliable transportation required

Work Environment:

Fast-paced restaurant setting with indoor and outdoor duties. Exposure to kitchen equipment, cleaning supplies, and varying temperatures. Must be able to work closely with a team and handle multiple tasks efficiently.