Guest Service Associate — Fast-Paced Café Team

Hardee; Wetumpka (AL); On-site; USD 24,000 - 32,000; Full time

Job summary

Hardee's in Wetumpka, Alabama, is seeking a Guest Service Team Member to deliver friendly, efficient service in a fast-paced, team-oriented environment. You will take orders, prepare guest orders, maintain a clean dining area, and work with the team to ensure guests leave satisfied.

You will greet guests, handle the POS, upsell items, and ensure accurate payments while keeping the dining area stocked and sanitary.

Qualifications

• Friendly, efficient guest service experience
• Ability to operate the POS system and handle transactions accurately
• Strong teamwork and communication in a fast-paced environment

Responsibilities

• Greet guests warmly and acknowledge them upon arrival.
• Take orders quickly and accurately using the POS system.
• Provide menu information and upsell when appropriate.
• Prepare and assemble guest orders while ensuring accuracy.
• Deliver orders promptly and maintain quality standards.
• Maintain clean, stocked, and welcoming dining and beverage areas.
• Assist teammates and communicate effectively with management.
• Adhere to sanitation and safety policies.

Skills

Customer service

POS operation

Teamwork

Communication

Friendly demeanor

Job description

Hardee's in Wetumpka, Alabama, is seeking a Guest Service Team Member to deliver friendly, efficient service in a fast-paced, team-oriented environment. You will take orders, prepare guest orders, maintain a clean dining area, and work with the team to ensure guests leave satisfied.

You will greet guests, handle the POS, upsell items, and ensure accurate payments while keeping the dining area stocked and sanitary.