Guest Service Associate | Boca, FL

European Wax Center; Boca Raton (FL); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Life insurance

Disability insurance

EAP

401(k) with match

Paid time off

Employee discounts

Pet insurance

Wellness program

Job summary

European Wax Center is seeking a Guest Sales Associate in Boca Raton to deliver exceptional service in a welcoming environment. You will guide guests from arrival to checkout, helping them select services and products while promoting Wax Pass benefits.

Join a passionate team, drive sales, and provide a confident, radiant experience for guests. This role emphasizes customer care, teamwork, and adherence to brand standards.

Qualifications

• Friendly, positive, and professional attitude.
• Ability to work flexible shifts including evenings and weekends.
• Sales experience to help guests find the best products, services and packages.
• Strong team player who thrives in a fast-paced environment.
• Passion for beauty and building genuine guest relationships.
• Physical ability to lift 25 lbs. and reach items up to 6 feet high.
• Must be able to stand for 80% or more of shift.
• Must be at least 18 years of age or older to apply.

Responsibilities

• Manage opening/closing procedures and ensure smooth daily operations.
• Coordinate guest flow, handle inquiries, and maintain reservations system.
• Educate guests on services, Wax Pass benefits, products, and current promotions to drive sales.
• Maintain front desk and retail areas, including restocking and organization.
• Deliver a personalized guest experience using brand standards and service techniques.
• Meet or exceed individual and center performance goals.
• Follow company policies, dress code, scheduling, and safety standards.
• Participate in training sessions, community events, and marketing initiatives.

Skills

Customer service

Sales skills

Team player

Guest relationships

Physical ability

Flexible hours

Age 18+

Job description

European Wax Center is the largest franchisor and operator of out-of-home waxing services in the United States. With over 1,000 locations across the country, and over 1 million waxes a month crafted to perfection, it’s safe to say we set The Smooth Standard. We train experts who take pride in delivering a high standard of care—so every visit is consistent, and every guest leaves feeling confident.

What You’ll Do

As a Guest Sales Associate, you’ll shape each guest’s experience from start to finish, delivering exceptional service in a welcoming environment. You’ll work alongside a passionate team while helping guests feel confident, radiant, and comfortable in their own skin—making a lasting impact every day.

A Day In The Life

• Managed opening/closing procedures and ensured smooth daily operations.
• Coordinated guest flow, handled inquiries, and maintained the reservation system.
• Educated guests on services, Wax Pass benefits, products, and current promotions to drive sales.
• Maintained front desk and retail areas, including restocking and organization.
• Delivered a personalized guest experience using brand standards and service techniques.
• Met or exceeded individual and center performance goals.
• Followed company policies, dress code, scheduling, and safety standards.
• Participated in training sessions, community events, and marketing initiatives.

What We’re Looking For

• A friendly, positive, and professional attitude
• Ability to work flexible shifts, including evenings & weekends
• Sales experience is a plus—helping guests find the best products, services & packages!
• A strong team player who thrives in a fast-paced environment
• A passion for beauty and building genuine guest relationships
• Physical ability to lift 25 lbs. and reach items up to 6 feet high
• Ability to stand and work on the floor for extended periods of time - 80% or more of total shift
• Day and evening shifts available, weekend availability required
• Must be at least 18 years of age or older to apply

Compensation & Benefits

Hourly Base Pay + Additional Compensation:

• Earn commissions on packages and rebook bonuses!
• Participating in bonus contests that reward top performers.
• Your effort and enthusiasm directly impact your paycheck, the more you engage with guests and drive sales, the more you earn!

Benefits (for Eligible Associates)

• Employer-paid life insurance
• Short-term and long-term disability coverage
• Employee Assistance Program (EAP)
• 401(k) with employer match
• Paid Time Off that increases with tenure (including vacation, personal, and sick leave, accrued per company policy)
• Employee discounts (free waxing services + 40% off retail products)
• Pet insurance options
• Wellness program participation

CENTER LOCATION:

9982 Glades Rd, Boca Raton, FL 33434, USA

*This role is not eligible for visa sponsorship*

European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.