Guest Service Associate

EWC Corporate LLC; Colorado Springs (CO); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid Time Off (vacation, personal, and

sick leave

Employee discounts (free waxing + 40%

Job summary

European Wax Center – Stetson Hills is seeking a Guest Sales Associate to welcome guests, assess their needs, and guide them toward services, Wax Passes, and retail products.

You will drive center sales, maintain the front desk, and contribute to a welcoming guest experience in a fast-paced environment.

Qualifications

• Experience in sales or guest-facing roles preferred.
• Ability to stand for long periods and lift up to 25 pounds.
• Flexible shifts including evenings and weekends.
• Must be at least 18 years old.

Responsibilities

• Open/close procedures and manage daily operations.
• Engage with guests to assess needs and recommend services and products.
• Drive sales by educating guests on services, Wax Pass benefits, retail products, and current promotions.
• Meet or exceed individual and center sales goals.
• Manage front desk and retail areas, including restocking and organization.
• Deliver a personalized guest experience using brand standards and service techniques.
• Follow company policies, dress code, scheduling, and safety standards.
• Participate in training sessions, community events, and marketing initiatives.

Skills

Sales experience

Customer service

Communication skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Guest Service Associate

Stetson Hills Full Time Indivd. Contributor Colorado Springs, CO, US

5 days ago Requisition ID: 1534

Salary Range: $15.50 To $15.50 Hourly

NOW HIRING: GUEST SALES ASSOCIATE

EUROPEAN WAX CENTER – Stetson Hills

WHAT YOU’LL DO:

European Wax Center is the largest franchisor and operator of out-of-home waxing services in the United States. With over 1,000 locations across the country, and over 1 million waxes a monthcrafted to perfection, it’s safe to say we set The Smooth Standard™. We train experts who take pride in delivering a high standard of care—so every visit is consistent, and every guest leaves feeling confident.

As a Guest Sales Associate, you’ll shape each guest’s experience from start to finish, while playing a key role in driving center sales. Through thoughtful conversations and personalized recommendations, you’ll connect guests with the services, Wax Passes, and retail products that best meet their needs. You’ll build lasting guest relationships, contribute to individual and center sales goals, and deliver exceptional service in a welcoming environment.

A Day in the Life:

• Manage opening/closing procedures and ensure smooth daily operations.
• Engage with guests to understand their needs, recommend relevant services and retail products, and create a personalized experience.
• Drive sales by educating guests on services, Wax Pass benefits, retail products, and current promotions.
• Meet or exceed individual and center sales goals.
• Manage front desk and retail areas, including restocking and organization.
• Deliver a personalized guest experience using brand standards and service techniques.
• Follow company policies, dress code, scheduling, and safety standards.
• Participate in training sessions, community events, and marketing initiatives.

What We’re Looking For:

• A friendly, positive, and professional attitude
• This is a sales-focused role; previous sales experience and confidence recommending services and retail products preferred.
• Ability to work flexible shifts, including evenings & weekends
• Sales experience is a plus—helping guests find the best products, services & packages!
• A strong team player who thrives in a fast-paced environment
• A passion for beauty and building genuine guest relationships
• Ability to lift and move items up to 25 pounds
• Ability to reach items stored at various heights
• Ability to stand and work on the floor for extended periods of time
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Day and evening shifts available, weekend availability required
• Must be at least 18 years of age or older to apply

Base Pay: $15.50 per hour

Additional Compensation:

• Earn commissions on packages and rebook bonuses!
• Participating in bonus contests that reward top performers.
• Your effort and enthusiasm directly impact your paycheck, the more you engage with guests and drive sales, the more you earn!

Benefits (for eligible associates):

• Medical, dental, and vision insurance
• 401(k) with employer match
• Paid Time Off that increases with tenure (including vacation, personal, and sick leave, accrued per company policy)
• Employee discounts (free waxing services + 40% off retail products)

Location:

*This role is not eligible for visa sponsorship*

European Wax Center is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other protected characteristic protected by law.

This job description is intended to provide a general overview of the role and is not a complete list of responsibilities. Additional duties may be assigned as business needs require. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.

Application Deadline: Applications will be reviewed on a rolling basis and accepted through 11/21/2026 . The position may be filled before the application deadline.