Guest Service Associate

Automatic Data Processing, Inc.; Westminster (CO); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid Time Off that increases with ten​

Employee discounts (Free waxing and 40

Job summary

European Wax Center in Westminster, CO is hiring a Guest Service Associate to guide guests from arrival to checkout, offering personalized service and product recommendations. You will contribute to center sales by promoting services, Wax Passes, and retail products while delivering a welcoming guest experience.

As part of a fast-paced team, you will manage front desk operations, support training initiatives, and participate in promotional events.

Qualifications

• Sales-focused role; previous sales experience and confidence recommending services and retail products preferred.
• Must be able to lift and move items up to 25 pounds.
• Must be at least 18 years old to apply.
• Day and evening shifts; weekend availability required.

Responsibilities

• Open and close procedures and ensure smooth daily operations.
• Engage with guests to recommend services and products and create a personalized experience.
• Drive sales by educating guests on services, Wax Pass benefits, retail products, and current promotions.
• Meet or exceed individual and center sales goals.
• Manage front desk and retail areas, including restocking and organization.
• Deliver a personalized guest experience using brand standards and service techniques.

Skills

Sales experience

Customer service

Team player

Communication skills

Flexibility

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Guest Service Associate

West North Full Time Indivd. Contributor Westminster, CO, US

2 days ago Requisition ID: 1544

Salary Range: $15.50 To $15.50 Hourly

NOW HIRING: Guest Sales Associate

European Wax Center– West North

European Wax Center is the largest franchisor and operator of out-of-home waxing services in the United States. With over 1,000 locations across the country, and over 1 million waxes a month crafted to perfection, it’s safe to say we set The Smooth Standard. We train experts who take pride in delivering a high standard of care—so every visit is consistent, and every guest leaves feeling confident.

As a Guest Sales Associate, you’ll shape each guest’s experience from start to finish, while playing a key role in driving center sales. Through thoughtful conversations and personalized recommendations, you’ll connect guests with the services, Wax Passes, and retail products that best meet their needs. You’ll build lasting guest relationships, contribute to individual and center sales goals, and deliver exceptional service in a welcoming environment.

A Day in the Life:

• Manage opening/closing procedures and ensure smooth daily operations.
• Engage with guests to understand their needs, recommend relevant services and retail products, and create a personalized experience.
• Drive sales by educating guests on services, Wax Pass benefits, retail products, and current promotions
• Meet or exceed individual and center sales goals.
• Manage front desk and retail areas, including restocking and organization.
• Deliver a personalized guest experience using brand standards and service techniques.
• Follow company policies, dress code, scheduling, and safety standards.
• Participate in training sessions, community events, and marketing initiatives.

What We’re Looking For:

• A friendly, positive, and professional attitude
• This is a sales-focused role; previous sales experience and confidence recommending services and retail products preferred.
• Ability to work flexible shifts, including evenings & weekends
• Sales experience is a plus—helping guests find the best products, services& packages!
• A strong team player who thrives in a fast-paced environment
• A passion for beauty and building genuine guest relationships
• Ability to lift and move items up to 25 pounds
• Ability to reach items stored at various heights
• Ability to stand and work on the floor for extended periods of time
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Day and evening shifts available, weekend availability required
• Must be at least 18 years of age or older to apply

Base Pay: $15.50 per hour

Additional Compensation:

• Earn commissions on packages and rebook bonuses!
• Participating in bonus contests that reward top performers.
• Your effort and enthusiasm directly impact your paycheck, the more you engage with guest and dive sales,the more you earn!

Benefits (for eligible associates):

• Medical, dental, and vision insurance
• 401(k) with employer match
• Paid Time Off that increases with tenure (including vacation, personal, and sick time leave, accrued per company policy)
• Employee discounts (Free waxing services + 40% off retail products)

Center Location:

10442 Town Center Drive, Suite 500, Westminster, Colorado 80021

*This role is not eligible for visa sponsorship*

European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.