Guest Service Agent - Conrad New York Downtown

Hilton Hotels Corporation; New York (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

Hilton Hotels Corporation is hiring a Guest Service Agent in New York City. This role involves greeting guests, managing check-ins and check-outs, promoting hotel services, and resolving guest inquiries. If you have strong customer service skills and a passion for hospitality, apply now!

Qualifications

• Ability to greet guests warmly and handle their inquiries.
• Strong knowledge of hotel services and facilities.
• Upselling skills to maximize occupancy.

Responsibilities

• Greet guests and complete the registration process.
• Assist guests with check-out.
• Respond to guest inquiries and resolve issues.

Skills

Customer Service

Communication

Problem Solving

Job description

Hilton Hotels - JobID : HOT0BKA3 [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll : Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest inquiries and requests and resolve issues...Hiring Immediately >

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