Guest Service Agent

Hilton Worldwide, Inc.; Storyville (LA); On-site; USD 28,000 - 36,000; Full time

Job summary

A leading global hospitality company, Hilton Worldwide, Inc. is seeking a Guest Service Agent for their iconic property in New Orleans. This role involves delivering exceptional guest experiences, embodying the spirit of Southern hospitality, and contributing to the hotel's reputation for excellence.

Qualifications

• Outgoing personality with a passion for hospitality.
• Demonstrating Hilton's values such as integrity and ownership.

Responsibilities

• Deliver exceptional guest experiences at the hotel's front office.
• Collaborate with team members in a fast-paced environment.
• Uphold the hotel's service standards and values.

Skills

Customer Focus

Quality

Teamwork

Leadership

Job description

Job Description - Guest Service Agent (HOT0BKAH)

Job Description

Guest Service Agent (

Job Number:

HOT0BKAH )

Work Locations

Work Locations

: The Roosevelt Hotel 130 Roosevelt Way New Orleans 70112

The iconic Waldorf Astoria property in New Orleans,The Roosevelt, is seeking aFT Guest Service Agentto join the team!

Our luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city's most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District.

Embodying the rich heritage of Southern hospitality, the historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets.This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining.

We are looking for an individual with an upbeat, outgoing personality to join our Front Office team. This is a great opportunity for someone looking to grow their career in the Hospitality industry and Front Office. We are looking forward to your application!

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job

Job

: Guest Services, Operations, and Front Office