Guest Service Agent

Peachtree Group; Pittsburg (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

Peachtree Group is seeking a part-time Guest Service Agent to provide exceptional guest service. Responsibilities include processing check-ins and check-outs, ensuring guest satisfaction, and assisting guests with their needs. The role requires a friendly and professional demeanor, meeting the brand's quality standards.

Benefits

Medical, dental, and vision insurance

Life and disability insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Responsibilities

• Process check-ins and check-outs.
• Secure payment and verify billing.
• Assist guests with reservations and requests.

Job description

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The Guest Service Agent - Part Time is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional, and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

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