Guest Service Agent

Hotel Talent New York City; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Hotel Talent NYC is opening a new hotel in Uptown and is seeking Guest Service Agents for their team. This is a fantastic opportunity to create memorable guest experiences in a dynamic environment. Start your journey in the hospitality industry with clear growth paths available, from Guest Service Agent to Front Office Supervisor.

Qualifications

• Strong English communication skills are a must.
• Familiarity with hotel systems preferred.
• Ability to stand, interact with guests, and lift up to 20 pounds.

Responsibilities

• Be the first warm welcome our guests receive.
• Assist guests in person and over the phone.
• Ensure seamless check-in and check-out experiences.

Skills

English Communication

Problem-solving

Technical Skills

Multitasking

Job description

Be Part of Something New in Uptown NYC!

Hotel Talent NYC is excited to announce the opening of a brand-new hotel in the vibrant Uptown neighborhood, and we’re looking for dynamic Guest Service Agents to join our opening team!

If you're full of energy, bring great vibes, and know how to create unforgettable guest experiences, we want to meet you. We're hosting an in-person casting call to find the right talent for this exciting new chapter.

Start dates will begin after August 1st, so if you're available and ready to make your mark in the hospitality industry, this is your moment.

What You’ll Do

• Be the first warm welcome our guests receive and the lasting impression they remember.

• Assist guests in person and over the phone—think of yourself as their guide to the city.

• Utilize your problem-solving and technical skills to ensure a seamless check-in and check-out experience.

• Embody the spirit of NYC: fast-paced, friendly, and always striving for excellence.

Why You’ll Love It Here

At Hotel Talent NYC, we believe in more than just great service—we believe in developing careers. You’ll have a clear path to grow from Guest Service Agent to Front Office Supervisor and beyond.

The Essentials

Strong English communication skills are a must. You’ll be standing, interacting with guests, and occasionally lifting up to 20 pounds. Familiarity with hotel systems and multitasking under pressure will set you apart.

Compensation

The anticipated compensation range for this position in New York City is $18.00- $22.00 per hour. The exact hourly rate offered to a successful candidate will depend on several factors, including years of experience in the job and industry, education, and other relevant qualifications.

Source: Hospitality Online