Guest Service Agent

Peachtree Group; Lexington (KY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading hospitality company as a Guest Service Agent in Lexington, KY. In this part-time role, you will be the first point of contact for guests, handling check-ins, assisting with requests, and ensuring excellent service standards. This role offers a range of benefits including medical, dental, and paid time off, making it a great opportunity for entry-level candidates looking to grow in the hospitality industry.

Benefits

Medical, dental, and vision insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Fun work environment

Qualifications

• Looking for candidates with strong customer service skills.
• Ability to communicate effectively in a professional manner.
• Basic problem-solving skills to assist guests efficiently.

Responsibilities

• Process check-ins and check-outs efficiently.
• Assist guests with reservations and requests.
• Maintain high standards of guest satisfaction.

Skills

Customer Service

Communication

Problem Solving

Job description

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Join to apply for the Guest Service Agent role at Peachtree Group

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards and having FUN!

**This is a part-time position working 2-3 days per week**

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

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