Guest Service Agent

Peachtree Group; Forney (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in the hospitality sector is seeking a part-time Guest Service Agent to join their team. This entry-level role focuses on providing exceptional service, ensuring guest satisfaction, and maintaining brand standards. Ideal candidates will possess strong communication skills and a friendly demeanor, ready to exceed guest expectations.

Benefits

Medical, dental, and vision insurance

401(k) retirement match

Paid Holidays and Paid Time Off

Employee Assistance Program

Qualifications

• Friendly and professional demeanor.
• Ability to anticipate guest needs.
• Commitment to high standards of quality.

Responsibilities

• Process check-ins and check-outs.
• Secure payments and verify billing.
• Assist guests with reservations and requests.

Skills

Customer Service

Communication

Problem Solving

Job description

Join to apply for the Guest Service Agent role at Peachtree Group.

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional, and timely manner. This role requires maintaining high standards of quality to ensure guest satisfaction. The position involves anticipating guest needs, exceeding expectations, and implementing creative solutions to provide exceptional service while adhering to brand standards.

Peachtree Group offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also provide a generous 401(k) retirement match. To support work-life balance, we offer Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other