Guest Service Agent

Marriott International; Draper (UT); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k)

401(k) matching

Paid time off

Training & development

Vision insurance

Wellness resources

Dental insurance

Employee discounts

Job summary

Marriott-International is seeking a Guest Service Agent for the SpringHill Suites by Marriott in Draper, UT. The role is full-time with a 3pm-11pm shift, totaling 40 hours per week. A minimum of 1 year of customer service experience is required, with Stay PMS experience considered a plus.

Responsibilities include greeting guests, assisting with check-ins/check-outs, and ensuring guest and staff security. Excellent communication and a professional appearance are essential.

Qualifications

• 1 year of customer service experience required.
• Stay PMS experience is a PLUS!
• Must present self in a professional manner regarding dress and grooming.

Responsibilities

• Greeting and serving all guests in a courteous and professional manner.
• Organize, confirm, process, and conduct guest check-ins/check-outs.
• Ensure the safety and security of our guests and associates.

Skills

Customer service

Communication skills

Computer skills

Professional appearance

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts

Come join our award-winning team as a Guest Service Agent at the SpringHill Suites by Marriott in Draper. Position is full-time, shifts are 3pm-11pm (40 hours per week), flexible days of week schedule. 1 year of customer service experience is required. Stay PMS experience is a PLUS!

Benefits (based on hours worked per week)

• Daily Pay - get paid on-demand
• Medical Insurance
• Dental
• Vision
• 401K Employer Match
• Paid Time Off starting on first day
• Free Life and Accident Insurances
• Opportunities for growth and advancement within the Woodbury Group of hotels
• Awesome Marriott worldwide hotel discounts (up to 75% off)
• Employee Assistance Program
• Employee Wellness Program
• Employee Mental Wellness Sessions

Minimum Qualifications

• Exceptional customer service skills
• Basic computer skills
• Excellent verbal and written communication skills
• Must present self in a professional manner regarding dress and grooming

Performance Expectations

• Responsible for greeting and serving all guests in a courteous and professional manner
• Organize, confirm, process, and conduct guest check-ins/check-outs
• Ensure the safety and security of our guests and associates