Guest Service Agent

Woodbury Corporation

Draper (UT)

On-site

USD 32,000 - 36,000

Full time

7 days ago
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Benefits offered by this job

Health insurance
Vision insurance
Dental insurance
401(k)
401(k) matching
Paid Time Off
Training & development
Employee discounts
Daily Pay - get paid on-demand
Free Marriott worldwide hotel discount
Employee Assistance Program
Employee Wellness Program
Employee Mental Wellness Sessions
PTO starting on first day
Wellness resources
Opportunities for growth and advanced"
Awesome Marriott worldwide hotel-discs

Job summary

Woodbury Corporation is seeking a Guest Service Agent for SpringHill Suites by Marriott in Draper, UT. This full-time role handles front-desk duties with a focus on hospitality excellence and guest satisfaction.

Shifts are 3pm-11pm (40 hours/week) with a flexible schedule; prior customer service experience is required. Marriott affiliation offers world-class discounts and growth opportunities within the Woodbury hotels group.

Qualifications

  • Exceptional customer service skills.
  • Basic computer skills.
  • Excellent verbal and written communication skills.
  • Must present self in a professional manner regarding dress and grooming.

Responsibilities

  • Greet and serve all guests in a courteous and professional manner.
  • Organize, confirm, process, and conduct guest check-ins/check-outs.
  • Ensure the safety and security of guests and associates.

Skills

Exceptional customer service
Basic computer skills
Excellent verbal and written skills
Professional dress and grooming

Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts

Come join our award-winning team as a Guest Service Agent at the SpringHill Suites by Marriott in Draper. Position is full-time, shifts are 3pm-11pm (40 hours per week), flexible days of week schedule. 1 year of customer service experience is required. Stay PMS experience is a PLUS!

Benefits (based On Hours Worked Per Week)
  • Daily Pay - get paid on-demand
  • Medical Insurance
  • Dental
  • Vision
  • 401K Employer Match
  • Paid Time Off starting on first day
  • Free Life and Accident Insurances
  • Opportunities for growth and advancement within the Woodbury Group of hotels
  • Awesome Marriott worldwide hotel discounts (up to 75% off)
  • Employee Assistance Program
  • Employee Wellness Program
  • Employee Mental Wellness Sessions
Minimum Qualifications
  • Exceptional customer service skills
  • Basic computer skills
  • Excellent verbal and written communication skills
  • Must present self in a professional manner regarding dress and grooming
Performance Expectations
  • Responsible for greeting and serving all guests in a courteous and professional manner
  • Organize, confirm, process, and conduct guest check-ins/check-outs
  • Ensure the safety and security of our guests and associates
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