Guest Service Agent

Woodbury Corp.; Draper (UT); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

401(k) matching

Paid Time Off

Employee discounts

Training & development

Life and accident insurance

Wellness resources

On-site wellness programs

Job summary

SpringHill Suites by Marriott in Draper is seeking a Guest Service Agent for full-time evening shifts (3pm–11pm, 40 hours/week). The role requires at least 1 year of customer service experience and a professional appearance. You will greet guests, assist with check-ins/outs, and help ensure safety for guests and associates.

Exact schedule may vary by week; opportunities for growth within Woodbury Group of hotels exist. Training and development are provided along with comprehensive benefits.

Qualifications

• 1 year of customer service experience required.
• Basic computer skills required.
• Excellent verbal and written communication skills.
• Professional dress and grooming required.

Responsibilities

• Greet and serve guests in a courteous manner.
• Manage guest check-ins and check-outs.
• Ensure guest and staff safety and security.

Skills

Customer service

Verbal communication

Written communication

Professional appearance

Computer literacy

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts

Come join our award-winning team as a Guest Service Agent at the SpringHill Suites by Marriott in Draper. Position is full-time, shifts are 3pm-11pm (40 hours per week), flexible days of week schedule. 1 year of customer service experience is required. Stay PMS experience is a PLUS!

Benefits (based on hours worked per week)

• Daily Pay - get paid on-demand
• Medical Insurance
• Dental
• Vision
• 401K Employer Match
• Paid Time Off starting on first day
• Free Life and Accident Insurances
• Opportunities for growth and advancement within the Woodbury Group of hotels
• Awesome Marriott worldwide hotel discounts (up to 75% off)
• Employee Assistance Program
• Employee Wellness Program
• Employee Mental Wellness Sessions

Minimum Qualifications

• Exceptional customer service skills
• Basic computer skills
• Excellent verbal and written communication skills
• Must present self in a professional manner regarding dress and grooming

Performance Expectations

• Responsible for greeting and serving all guests in a courteous and professional manner
• Organize, confirm, process, and conduct guest check-ins/check-outs
• Ensure the safety and security of our guests and associates