Guest Service Agent

Peachtree Hospitality Management; Baton Rouge (LA); On-site; USD 10,000 - 60,000; Full time

Job description

This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional, and timely manner, while following high standards of quality to ensure guest satisfaction.

This role involves anticipating guest needs, exceeding expectations, and implementing creative solutions to provide exceptional service while adhering to brand standards.

About the company

Peachtree Hotel Group is a fully integrated investment management platform offering all core hospitality investment and operation services. With an investment track record of over $5 billion in total capitalization of real estate assets, we finance, own, operate, manage, and develop full-, select-, limited-service, and extended-stay hotel assets throughout the United States.