Guest Service Agent

Peachtree Group; Atlanta (GA); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated Guest Service Agent to enhance guest experiences. This role involves processing check-ins and check-outs, securing payments, and assisting guests with their needs in a friendly and professional manner. The ideal candidate will thrive in a fast-paced environment, anticipate guest needs, and uphold high standards of quality to ensure satisfaction. With a comprehensive benefits package and a supportive work culture, this part-time position offers a fantastic opportunity to grow in the hospitality field.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Match

Paid Holidays

Paid Time Off

Employee Assistance Program

Qualifications

• Strong customer service skills with a focus on guest satisfaction.
• Ability to handle guest requests and resolve issues promptly.

Responsibilities

• Process check-ins and check-outs efficiently and accurately.
• Assist guests with reservations and special requests.

Skills

Customer Service

Communication Skills

Problem-Solving

Education

High School Diploma

Job description

Join to apply for the Guest Service Agent role at Peachtree Group.

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional, and timely manner. This role requires maintaining high standards of quality to ensure guest satisfaction. The position involves anticipating guest needs, exceeding expectations, and implementing creative solutions to provide exceptional service while adhering to brand standards.

Peachtree Group offers a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. Additional benefits include a generous 401(k) retirement match, Paid Holidays, Paid Time Off, access to our Employee Assistance Program, and other perks.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other