Guest Security & Hospitality Officer

Hilton; West Palm Beach (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Travel perks

ESPP discount

Parental leave

Caregiving support

Crisis concierge

Mental health resources

PTO

Health benefits

Retirement plans

Job summary

Hilton is seeking a Security Officer to protect guests and property at our West Palm Beach location. You will actively patrol premises, identify safety risks, and respond to emergencies while delivering warm hospitality.

Responsibilities include documenting incidents, assisting investigations, and maintaining accurate security records. A strong guest-service mindset and calm handling of incidents are essential to success at Hilton.

Qualifications

• Experience in security or safety roles preferred.
• Ability to handle emergencies calmly and effectively.
• Strong customer service mindset required.

Responsibilities

• Conduct security patrols of interior and exterior premises.
• Assist with investigations and document findings accurately.
• Maintain and file security reports and records.
• Respond to emergencies including fires, medical incidents, and safety hazards.
• Provide exceptional guest assistance with professionalism.

Skills

Guest service

Observation skills

Communication

Job description

Hilton is seeking a Security Officer to protect guests and property at our West Palm Beach location. You will actively patrol premises, identify safety risks, and respond to emergencies while delivering warm hospitality.

Responsibilities include documenting incidents, assisting investigations, and maintaining accurate security records. A strong guest-service mindset and calm handling of incidents are essential to success at Hilton.