Guest Safety & Security Specialist

Beach Club Casino; Hampton (NH); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Granite State Gaming & Hospitality, LLC is seeking a Security Officer to protect guests, team members, and company assets across casino venues in New Hampshire. You will maintain a visible security presence, enforce policies, and assist in emergencies to ensure safe experiences.

The role emphasizes clear incident reporting, quick response, and adherence to gaming regulations, with a focus on customer service and safety throughout shifts.

Qualifications

• Strong communication and customer service skills
• Ability to read and comprehend policies, training materials, and documentation
• Physical ability to stand, walk, and patrol for extended periods, and lift up to 25 lbs.
• Ability to respond quickly in emergencies, including possible physical intervention

Responsibilities

• Patrol the property and monitor for safety hazards or unusual activity
• Ensure the security of patrons, employees, and company assets during shifts
• Respond to emergencies and assist sick or injured guests or team members
• Prepare clear and accurate incident reports
• Enforce company policies, internal controls, and gaming regulations
• Provide guest assistance, directions, and escorts when needed
• Operate security tools such as radios, computers, and surveillance systems
• Perform duties in compliance with all gaming and safety regulations

Job description

Granite State Gaming & Hospitality, LLC is seeking a Security Officer to protect guests, team members, and company assets across casino venues in New Hampshire. You will maintain a visible security presence, enforce policies, and assist in emergencies to ensure safe experiences.

The role emphasizes clear incident reporting, quick response, and adherence to gaming regulations, with a focus on customer service and safety throughout shifts.