Guest Safety & Security Specialist – Gaming Venue

Arcom; Hampton (NH); On-site; USD 25,000 - 36,000; Full time

Job summary

Granite State Gaming & Hospitality, LLC is opening first-class gaming venues in New Hampshire and is seeking a Security Officer to protect guests, team members and assets. You will patrol the property, monitor for hazards, respond to emergencies, and prepare incident reports while enforcing gaming regulations and company policies.

We value strong communication, excellent customer service and the ability to read and apply policies.

Qualifications

• Strong communication and customer service skills.
• Ability to read and comprehend policies, training materials, and documentation.
• Physical ability to stand, walk, patrol for extended periods, and lift up to 25 lbs.
• Ability to respond quickly in emergencies, including possible physical intervention.

Responsibilities

• Patrol the property and monitor for safety hazards or unusual activity
• Ensure the security of patrons, employees, and company assets during shifts
• Respond to emergencies and assist sick or injured guests or team members
• Prepare clear and accurate incident reports
• Enforce company policies, internal controls, and gaming regulations
• Provide guest assistance, directions, and escorts when needed
• Operate security tools such as radios, computers, and surveillance systems
• Perform duties in compliance with all gaming and safety regulations

Skills

Strong communication

Customer service

Policy comprehension

Physical fitness

Emergency response

Tools

Radios

Surveillance systems

Computers

Job description

Granite State Gaming & Hospitality, LLC is opening first-class gaming venues in New Hampshire and is seeking a Security Officer to protect guests, team members and assets. You will patrol the property, monitor for hazards, respond to emergencies, and prepare incident reports while enforcing gaming regulations and company policies.

We value strong communication, excellent customer service and the ability to read and apply policies.