Guest Safety & Security Officer

Loews Hotels & Co; Miami Beach (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Tuition reimbursement

Pet insurance

Meal perks for staff

Employee hotel rates

Job summary

Loews Miami Beach Hotel in South Beach is seeking a vigilant Security Officer to protect guests, team members, and property. You will patrol the property, monitor access, respond to incidents, and document actions to maintain a safe, seamless guest experience.

The role rewards calm decision-making, clear communication, and teamwork. We offer competitive benefits, training, and growth opportunities to help you advance in hospitality security.

Qualifications

• Previous experience in hotel security or a related field preferred (1-3 years).
• Ability to remain calm and make sound decisions in high-pressure situations.
• Ability to operate departmental vehicles, including electric transport vehicles.
• High school diploma or equivalent; an associate’s degree in criminal justice, security management, or a related field preferred.
• Knowledge of security systems, safety regulations, and emergency response protocols preferred.

Responsibilities

• Monitor and control access to team member entrances, ensuring a secure environment for guests and staff.
• Execute regular patrols throughout the hotel to identify and address safety hazards.
• Respond effectively to emergencies in accordance with established procedures.
• Maintain detailed logs for visitor access and package removal.
• Inspect packages entering and exiting the premises.
• Document security incidents and actions taken.
• Enforce hotel policies and regulations consistently.
• Interact professionally with guests, addressing concerns and enhancing their experience.
• Monitor CCTV systems and report suspicious activities.
• Collaborate with management on safety-related maintenance issues.

Skills

Observational skills

Calm under pressure

Clear communication

Integrity

Teamwork

Veterans welcome

Education

High school diploma or equivalent

Associate degree in criminal justice or related field preferred

Tools

CCTV systems

Security technology

First-aid certification

Job description

Loews Miami Beach Hotel in South Beach is seeking a vigilant Security Officer to protect guests, team members, and property. You will patrol the property, monitor access, respond to incidents, and document actions to maintain a safe, seamless guest experience.

The role rewards calm decision-making, clear communication, and teamwork. We offer competitive benefits, training, and growth opportunities to help you advance in hospitality security.