Guest Safety & Experience Officer

Oak Grove Racing, Gaming & Hotel; Oak Grove (KY); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Oak Grove Racing, Gaming & Hotel in Oak Grove, Kentucky, is seeking a Guest Safety Officer for the 1st shift to help maintain a safe and secure environment for guests and staff across three shifts. You will greet visitors, assist colleagues, monitor restricted areas, and support operations with professionalism and discretion.

Experience in security or hospitality is preferred, and a valid Kentucky gaming license will be required to perform duties on site.

Qualifications

• Provide outstanding customer service by greeting guests and assisting team members.
• Maintain a visible presence to promote a safe atmosphere across the property.
• Respond professionally to guest and employee incidents or requests for assistance.

Responsabilités

• Greet guests and assist team members in a friendly, professional manner.
• Promote a welcoming and safe atmosphere across the property.
• Respond to incidents or requests for assistance in a calm, professional manner.
• Monitor access to restricted or secured areas as assigned.
• Assist with transporting money and chips per company procedures.
• May operate company vehicles and/or equipment requiring a valid Driver’s License.

Connaissances

Customer service

Guest assistance

Safety awareness

Communication

Team collaboration

Formation

High School Diploma or equivalent

Description du poste

Oak Grove Racing, Gaming & Hotel in Oak Grove, Kentucky, is seeking a Guest Safety Officer for the 1st shift to help maintain a safe and secure environment for guests and staff across three shifts. You will greet visitors, assist colleagues, monitor restricted areas, and support operations with professionalism and discretion.

Experience in security or hospitality is preferred, and a valid Kentucky gaming license will be required to perform duties on site.