Guest Safety & Emergency Response Specialist

Desimone-Gaming-Inc; Las Vegas (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

Desimone-Gaming-Inc is seeking security officers to deter and respond to security events, emergencies, and life safety threats at a Las Vegas property. The role involves patrols, camera monitoring, gaming drop duties, dispatcher tasks, and proper reporting.

The ideal candidate has at least 1 year of customer service experience, excellent English communication, and the ability to operate equipment. Military or law enforcement background is preferred.

Qualifications

• Minimum 21 years of age.
• At least 1 year of customer service experience.
• Ability to operate assigned equipment.
• Excellent written and verbal communication skills.
• Ability to learn, demonstrate proficiency and effectively use various computer software.
• Ability to participate and respond in emergency situations, including evacuations procedures.
• Ability to evaluate, coordinate, and disseminate information, make sound judgement and respond quickly to changing situations.
• Professional appearance and demeanor.

Responsibilities

• Provide excellent guest service to guests and team members and resolve complaints.
• Write reports of daily activities and irregularities.
• Monitor alarm system surveillance cameras and perform gaming drops/transactions.
• Dispatcher duties in emergent and non-emergent situations.
• Patrol and monitor all areas of the property and exterior.
• Render first aid and assist in emergencies and evacuations.
• Secure the scene and summon emergency responders when needed.
• Perform other job-related duties as requested.

Skills

Customer service

Written and verbal communication

Emergency response

Interpersonal skills

Education

High school diploma or equivalent

Job description

Desimone-Gaming-Inc is seeking security officers to deter and respond to security events, emergencies, and life safety threats at a Las Vegas property. The role involves patrols, camera monitoring, gaming drop duties, dispatcher tasks, and proper reporting.

The ideal candidate has at least 1 year of customer service experience, excellent English communication, and the ability to operate equipment. Military or law enforcement background is preferred.