Guest Room Standards Inspector

Hard Rock Hotel & Casino Ottawa; Florida; On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Paid time off

Annual Bonus

Job summary

Seminole Hard Rock Hotel & Casino Hollywood is seeking a Housekeeping Supervisor to ensure guest rooms and access areas meet the property’s standards. You’ll inspect rooms, manage schedules, train staff, and maintain deep-clean initiatives to enhance guest satisfaction.

Ideal candidates bring two years of housekeeping experience, one year in supervision, and strong English communication. The role supports a dynamic, hospitality-forward environment with emphasis on safety and guest relations.

Qualifications

• High School Diploma or equivalent; two years housekeeping experience in a similar hotel.
• One year housekeeping supervisory experience preferred.
• Excellent communication in English.

Responsibilities

• Ensure all guest rooms and access areas are cleaned and maintained to property standards.
• Perform inspections of checkout rooms for adherence to policies.
• Ensure rooms are ready for occupancy promptly to maximise guest satisfaction.
• Inspect guest access areas to ensure proper cleaning and maintenance.
• Develop department knowledge and skills through education, training and coaching.
• Track and maintain the deep clean program.
• Discreetly notify management of concerns and observations; uphold ethics and safety expectations.
• Direct reports: coach, counsel, appraise and retain staff aligning with company values.
• Maintain a clean, safe, hazard-free work environment and promote positive guest relations.

Skills

Housekeeping experience

Supervisory experience

Education

High School Diploma or equivalent

Job description

Seminole Hard Rock Hotel & Casino Hollywood is seeking a Housekeeping Supervisor to ensure guest rooms and access areas meet the property’s standards. You’ll inspect rooms, manage schedules, train staff, and maintain deep-clean initiatives to enhance guest satisfaction.

Ideal candidates bring two years of housekeeping experience, one year in supervision, and strong English communication. The role supports a dynamic, hospitality-forward environment with emphasis on safety and guest relations.