Guest Room Quality Supervisor

ViziRecruiter,LLC.; Northern (KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

PENN Entertainment is seeking a Room Attendant to maintain immaculate accommodations and support guest satisfaction in a fast-paced hotel environment. You will assign rooms, supervise team members, and ensure cleaning performance aligns with hospitality standards.

The role requires teamwork, urgency, and adherence to OSHA safety guidelines, while using the hotel management system to monitor room status. Prior housekeeping experience is preferred, with physical stamina to handle the demands of

Qualifications

• High school diploma or equivalent.
• Must perform duties with a sense of urgency.
• Knowledge of OSHA safety standards and local health dept rules.
• Knowledge of hotel management system to check/update room status (preferred).
• Knowledge of facilities; maintain a friendly, welcoming attitude at all times.

Responsibilities

• Assigns guest rooms to be cleaned.
• Inspects vacant rooms for top conditions and housekeeping standards.
• Supervises Room Attendants to protect hotel property from damage.
• Reports maintenance problems to protect property.
• Ensures staff appearance, carts, equipment, and supplies are in order.

Skills

Teamwork

Urgency

Attention to safety

Customer service

Physical stamina

Education

High school diploma or equivalent

Tools

Hotel management system

Job description

PENN Entertainment is seeking a Room Attendant to maintain immaculate accommodations and support guest satisfaction in a fast-paced hotel environment. You will assign rooms, supervise team members, and ensure cleaning performance aligns with hospitality standards.

The role requires teamwork, urgency, and adherence to OSHA safety guidelines, while using the hotel management system to monitor room status. Prior housekeeping experience is preferred, with physical stamina to handle the demands of