GUEST ROOM INSPECTOR

ViziRecruiter,LLC.; Council Bluffs (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

PENN Entertainment is seeking a Housekeeping Supervisor in Council Bluffs, IA to lead and develop a team, ensuring all guest rooms meet our cleanliness and safety standards. You will follow SOPs, coordinate with Engineering and other departments, and manage daily workflows to deliver a consistent guest experience.

The role requires 1–2 years of housekeeping or related experience, strong leadership, and excellent organizational skills.

Qualifications

• One to two years of hotel housekeeping or related experience.
• Demonstrated knowledge of Housekeeping/Laundry/Hotel department policies.
• Must have strong leadership skills.
• Ability to prioritize workload.
• Highly organized and detail oriented.

Responsibilities

• Inspects guest rooms for cleanliness and quality to meet standards.
• Ensures rooms, linens, service landings, guest landings, vending area, stairwells, elevator, maid carts, distribution carts, and equipment are set up in a standardized manner as required by current SOPs.
• Reports room or hall deficiencies, problems related to structure, equipment and plumbing to Engineering; prepares maintenance and work orders; follows up on completion with Engineering.
• Communicates with other departments as needed in order to accomplish tasks.
• Verifies inventory and purchase order arrivals and proper floor inventory deliveries.
• Assists management with action plans, coaching sessions, or additional training as needed.

Skills

Leadership

Prioritization

Organization

Detail orientation

Job description

Introduction

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Overview

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Inspects guest rooms for cleanliness and quality, ensuring property standards are met or exceeded.
• Ensures guest rooms, linens, service landings, guest landings, vending area, stairwells, elevator, maid carts, distribution carts, and equipment are set up in a standardized manner as required by current SOPs.
• Reports room or hall deficiencies, problems related to structure, equipment and plumbing to Engineering; prepares maintenance and work orders; follows up on completion with Engineering.
• Communicates with other departments as needed in order to accomplish tasks.
• Verifies inventory and purchase order arrivals and proper floor inventory deliveries.
• Assists management with action plans, coaching sessions, or additional training as needed.

Requirements

• One to two years of hotel housekeeping or related experience required.
• Demonstrated knowledge of Housekeeping/Laundry/Hotel department policies and procedures.
• Must have strong leadership skills.
• Ability to prioritize workload.
• Highly organized and detail oriented.