Guest Room Quality Inspector & Trainer

Onni Properties LLC; Seattle (WA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

PTO

401(k) match

Referral program

Parking/Transit support

Hotel discount

Education allowance

Housing discount after 1 year

Job summary

Onni is seeking a Room Inspector in Seattle to ensure guest rooms meet cleanliness standards and to assist in training housekeeping staff. You will inspect rooms, report issues, and coordinate with the team to uphold quality and safety. This role anchors guest satisfaction through meticulous room readiness and professional service.

Join Onni’s hospitality operations and contribute to its high standards across properties, with room for growth and development in a collaborative environment.

Qualifications

• Ability to read, write, understand, and communicate basic English.
• Solid knowledge of duties in the housekeeping department.
• Strong organization, attention to detail, interpersonal and multi-tasking skills.
• Excellent communication skills.
• Excellent customer service skills.
• Ability to work with minimal supervision and be self-motivated.

Responsibilities

• Thoroughly inspects all rooms for cleanliness and maintenance issues.
• Records inspection results and changes the status of rooms that are ready after inspection.
• Ensures proper use of inventory and supplies.
• Reports any missing, damaged or maintenance issues in rooms immediately.
• Resolves guest complaints in a professional and courteous manner.
• Communicates any guest issues and feedback to the management team to ensure appropriate actions are taken.
• Coordinates, prioritizes, and assigns responsibilities to Housekeeping staff in the absence of the manager.
• Complies with and ensures compliance with security procedures.
• Assists in training new housekeeping staff as needed.
• Assists with housekeeping and other duties as needed.
• Understands and follows all company, Environmental, Health, and Safety Management Programs.
• Enforces correct use of chemicals and equipment as trained.
• Checks all cleaning aids and equipment, ensuring compliance with hotel safety guidelines.
• Complies with and ensures compliance with key, radio and security procedures.
• Ensures housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.
• Assists in cleaning guestrooms and processing laundry as needed.
• Performs other duties as required.

Skills

English literacy

Attention to detail

Customer service

Multitasking

Self-motivation

Teamwork

Tools

MS Excel

Room management software

Job description

Onni is seeking a Room Inspector in Seattle to ensure guest rooms meet cleanliness standards and to assist in training housekeeping staff. You will inspect rooms, report issues, and coordinate with the team to uphold quality and safety. This role anchors guest satisfaction through meticulous room readiness and professional service.

Join Onni’s hospitality operations and contribute to its high standards across properties, with room for growth and development in a collaborative environment.