GUEST ROOM INSPECTOR

Ameristar Casino Hotel Council Bluffs; Council Bluffs (IA); On-site; USD 28,000 - 36,000; Full time

Job summary

Ameristar Casino Hotel Council Bluffs is seeking a hotel housekeeping team member. Responsibilities include inspecting guest rooms for cleanliness and quality, ensuring property standards, setting up rooms and service areas per SOPs, reporting issues to Engineering, following up on work orders, coordinating with other departments, and tracking inventory and deliveries.

Candidates should have one to two years of housekeeping or related experience, knowledge of housekeep policies, strong

Qualifications

• One to two years of hotel housekeeping or related experience required.
• Demonstrated knowledge of Housekeeping/Laundry/Hotel department policies and procedures.
• Must have strong leadership skills.
• Ability to prioritize work load.
• Highly organized and detail-oriented.

Responsibilities

• Inspects guest rooms for cleanliness and quality, ensuring property standards are met or exceeded.
• Ensures guest rooms, linens, service landings, guest landings, vending area, stairwells, elevator, maid carts, distribution carts, and equipment are set up in a standardized manner as required by current SOPs.
• Reports room or hall deficiencies, problems related to structure, equipment, and plumbing to Engineering; prepares maintenance and work orders; follows up on completion with Engineering.
• Communicates with other departments as needed in order to accomplish tasks.
• Verifies inventory and purchase order arrivals and proper floor inventory deliveries.
• Assists management with action plans, coaching sessions, or additional training as needed.

Skills

Housekeeping experience

Leadership abilities

Detail-oriented

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.

• Inspects guest rooms for cleanliness and quality, ensuring property standards are met or exceeded.
• Ensures guest rooms, linens, service landings, guest landings, vending area, stairwells, elevator, maid carts, distribution carts, and equipment are set up in a standardized manner as required by current SOP’s.
• Reports room or hall deficiencies, problems related to structure, equipment, and plumbing to Engineering; prepares maintenance and work orders; follows up on completion with Engineering.
• Communicates with other departments as needed in order to accomplish tasks.
• Verifies inventory and purchase order arrivals and proper floor inventory deliveries.
• Assists management with action plans, coaching sessions, or additional training as needed.
  

BRING US YOUR BEST.

• One to two years of hotel housekeeping or related experience required.
• Demonstrated knowledge of Housekeeping/Laundry/Hotel department policies and procedures.
• Must have strong leadership skills.
• Ability to prioritize work load.
• Highly organized and detail-oriented.
  

STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer