Guest Room Experience Specialist with Benefits

Hyatt Place Florence/ Downtown; Florence (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401K

Generous PTO

Job summary

Raines Co. is seeking a Room Attendant to clean and service guest rooms, ensuring a pleasant stay for guests. The role supports a family-oriented culture and offers benefits including medical/dental/vision, a 401K, and generous PTO.

Responsibilities include greeting guests, maintaining room cleanliness, restocking supplies, and reporting maintenance needs while following health and safety rules. Prior hospitality experience is preferred.

Qualifications

• Experience in customer service or guest-related positions.
• Prior hospitality room attendant experience preferred.
• Experience in a customer-focused environment.
• Minimum high school diploma or GED.

Responsibilities

• Greeting guests and responding to requests.
• Maintain a healthy and safe environment in guest rooms.
• Change bed linen and make beds.
• Replace used towels and bathroom amenities.
• Sweep and mop floors.
• Vacuum carpets.
• Dust and polish furniture.
• Empty trash containers.
• Clean public areas such as corridors.
• Report any maintenance needs.
• Update status of guest rooms on the assignment board.
• Restock cleaning cart and supplies.
• Follow health and safety rules.
• Attend required meetings.

Skills

Customer service

Hospitality experience

Attention to detail

Education

High school diploma or GED

Job description

Raines Co. is seeking a Room Attendant to clean and service guest rooms, ensuring a pleasant stay for guests. The role supports a family-oriented culture and offers benefits including medical/dental/vision, a 401K, and generous PTO.

Responsibilities include greeting guests, maintaining room cleanliness, restocking supplies, and reporting maintenance needs while following health and safety rules. Prior hospitality experience is preferred.