Guest Room Attendant - Service Excellence & Career Growth

Holiday-Inn-Express-Waco; Waco (TX); On-site; USD 24,000 - 30,000; Full time

Job summary

Raines Co. is seeking a Room Attendant to clean and service guest rooms, ensuring a pleasant and comfortable stay for guests. The role emphasizes high standards of cleanliness and guest satisfaction.

Experience in customer service is helpful; prior hospitality housekeeping experience preferred. A high school diploma or GED is required. Equal opportunity employer and medical benefits provided.

Qualifications

• Experience in customer service or guest-related roles.
• Prior hospitality housekeeping experience preferred.
• High school diploma or GED required.
• Experience with a specific Brand as it applies.

Responsibilities

• Greet guests and respond to requests.
• Maintain a clean and safe environment in guest rooms.
• Change bed linen and make beds.
• Replace used towels and other bathroom amenities.
• Sweep and mop floors.
• Vacuum carpets.
• Dust and polish furniture.
• Empty trash containers.
• Clean public areas, such as corridors.
• Report maintenance needs and update room status.
• Restock cleaning cart and supplies.
• Follow health and safety rules.
• Attend meetings as required.

Skills

Customer service

Hospitality

Housekeeping

Attention to detail

Education

High school diploma or GED

Tools

Cleaning equipment

Job description

Raines Co. is seeking a Room Attendant to clean and service guest rooms, ensuring a pleasant and comfortable stay for guests. The role emphasizes high standards of cleanliness and guest satisfaction.

Experience in customer service is helpful; prior hospitality housekeeping experience preferred. A high school diploma or GED is required. Equal opportunity employer and medical benefits provided.