Guest Room Experience Specialist – Full-Time

Windsor Hospitality; Arcadia (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

FSA/HSA

401(k) Plan

EAP

Career Growth

Paid Time Off

Paid Sick Leave

Hotel Discounts

On-Shift Meals

Recognition & Rewards

Job summary

Windsor Hospitality is hiring a Room Attendant in Arcadia, CA. You will clean and service guest rooms daily, restock supplies, and maintain public areas to brand standards. The role emphasizes attention to detail, guest comfort, and timely service across shifts.

We offer a comprehensive benefits package and opportunities for growth. This full-time position requires reliability and a positive, guest-focused attitude to ensure memorable stays for our guests.

Qualifications

• Previous housekeeping or cleaning experience in a hotel or hospitality setting preferred.
• A positive attitude, strong work ethic, and a genuine commitment to delivering great guest experiences.
• Ability to follow instructions, work independently, and stay organized throughout your shift.
• Physical stamina to perform a role that involves walking, standing, bending, and lifting up to 50 lbs.
• Ability to communicate clearly and professionally with guests, teammates, and supervisors.

Responsibilities

• Clean and service assigned guest rooms daily - making beds, cleaning bathrooms, dusting, and vacuuming to Windsor brand standards.
• Replenish guest rooms with fresh linens, towels, amenities, and supplies to ensure every room is fully stocked and guest-ready.
• Maintain cleanliness of all assigned areas including hallways, lobbies, restrooms, corridors, and public spaces.
• Use cleaning equipment and chemical products safely and in accordance with property safety guidelines.
• Conduct a thorough visual inspection of each room upon completion and mark rooms ready in the designated system.
• Respond to special guest requests promptly and professionally with a friendly, helpful attitude.
• Report maintenance issues, damages, or safety hazards to the Housekeeping Supervisor immediately.
• Maintain uniform and name badge standards at all times while on property.
• Support Windsor Hospitality’s core values - Growth, Resourcefulness, Integrity, and Teamwork (GRIT).
• Perform all other duties as assigned by a manager or supervisor.

Skills

Housekeeping experience

Positive attitude

Follow instructions

Physical stamina

Communication

Job description

Windsor Hospitality is hiring a Room Attendant in Arcadia, CA. You will clean and service guest rooms daily, restock supplies, and maintain public areas to brand standards. The role emphasizes attention to detail, guest comfort, and timely service across shifts.

We offer a comprehensive benefits package and opportunities for growth. This full-time position requires reliability and a positive, guest-focused attitude to ensure memorable stays for our guests.