Guest Room Experience Specialist

Kalyan Hospitality; Roanoke (VA); On-site; USD 15,000 - 21,000; Full time

Job summary

Home2 Suites by Hilton Roanoke is hiring a Guest Room Attendant to maintain clean, inviting guest rooms and public areas. You will make beds, dust, vacuum, clean bathrooms, and restock supplies to meet standards, while coordinating with front desk and maintenance on room readiness.

The role requires a high school diploma or equivalent, ability to read and communicate in English, physical stamina for cleaning tasks, and safety awareness with cleaning chemicals.

Qualifications

• High school diploma or equivalent.
• Ability to read, write, and communicate effectively in English.
• Physical capability to perform cleaning tasks, including standing, bending, and lifting for extended periods.
• Basic knowledge of cleaning chemicals and safety protocols.

Responsibilities

• Clean and sanitize guest rooms, including making beds, dusting, vacuuming, and cleaning bathrooms to meet established standards.
• Replenish guest room supplies such as toiletries, towels, and minibar items in a timely and organized manner.
• Inspect rooms for maintenance issues and report any damages or safety hazards to the appropriate department promptly.
• Ensure all cleaning equipment and chemicals are used safely and stored properly according to company policies.
• Collaborate with front desk and maintenance teams to coordinate room readiness and address guest requests efficiently.

Skills

Reading English

Multilingual

Customer service

Attention to detail

Time management

Stamina

Communication

Education

High school diploma or equivalent

Tools

Hospitality software

Job description

Home2 Suites by Hilton Roanoke is hiring a Guest Room Attendant to maintain clean, inviting guest rooms and public areas. You will make beds, dust, vacuum, clean bathrooms, and restock supplies to meet standards, while coordinating with front desk and maintenance on room readiness.

The role requires a high school diploma or equivalent, ability to read and communicate in English, physical stamina for cleaning tasks, and safety awareness with cleaning chemicals.