Guest Room Experience Specialist

Extended Stay America; Brandon (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Extended Stay America is seeking a dedicated Housekeeper to clean guest rooms in accordance with brand standards, ensuring guest comfort and safety. The role involves stocking supplies, reporting maintenance issues, and providing attentive guest service while maintaining all areas of the hotel.

Responsibilities include cleaning other areas as assigned, upholding cleanliness across the property, and completing Extended Stay University training.

Qualifications

• Understand guidelines and communicate effectively with management and staff.
• Follow company standards and procedures.
• Exercise good judgment at all times.

Responsibilities

• Clean assigned guest rooms per brand standards and procedures.
• Maintain cleanliness of carts, cart rooms, and Laundry areas.
• Stock carts and cart rooms as needed and directed by management.
• Report maintenance issues to the front desk or manager on duty.
• Assist guests and provide reasonable accommodations when possible.
• Comply with safety and security policies.
• Complete Extended Stay University training.
• Assist with cleaning other areas of the hotel as assigned.
• Maintain overall hotel cleanliness.

Skills

Communication

Guidelines adherence

Good judgment

Job description

Extended Stay America is seeking a dedicated Housekeeper to clean guest rooms in accordance with brand standards, ensuring guest comfort and safety. The role involves stocking supplies, reporting maintenance issues, and providing attentive guest service while maintaining all areas of the hotel.

Responsibilities include cleaning other areas as assigned, upholding cleanliness across the property, and completing Extended Stay University training.