Guest Room Champion - Service, Cleanliness & Comfort

HHM Hospitality; Sugar Land (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

Paid time off

401k match

Daily pay

Life insurance

Travel discounts

Transit benefits

Wellness program

Professional development

Referral bonus

Job summary

HHM Hotels is seeking a Room Attendant to clean and maintain guest rooms to established standards and support guest satisfaction.

Responsibilities include cleaning rooms within allotted time, changing linens, replacing towels, polishing furniture, and reporting repairs. Opportunities for growth toward supervisory roles are available, with benefits including health insurance, PTO, and travel discounts.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Job description

HHM Hotels is seeking a Room Attendant to clean and maintain guest rooms to established standards and support guest satisfaction.

Responsibilities include cleaning rooms within allotted time, changing linens, replacing towels, polishing furniture, and reporting repairs. Opportunities for growth toward supervisory roles are available, with benefits including health insurance, PTO, and travel discounts.