Guest Room Care Specialist

Maverick Hotels & Restaurants; Wolfeboro (NH); On-site; USD 25,000 - 26,000; Full time

Job summary

Maverick Wolfeboro Inn is hiring a Full Time Service Worker (USC) to maintain clean guest rooms to hotel standards. The role involves reporting maintenance issues, handling guest requests, and transporting cleaning supplies while upholding guest privacy and security.

Candidates should have at least two years of experience, be detail oriented, able to multi-task, and capable of lifting up to 50 pounds. Strong safety awareness and a positive guest-focused attitude are required.

Qualifications

• Must have two years experience.
• Must be detail-oriented and able to multi-task.
• Ability to prioritize and organize work and work independently.
• Ability to understand verbal instructions and maintain good working relations with all employees, vendors, contractors, and public entities.
• Must be able to perform repetitive motion for an extended period.
• Capable of lifting and/or carrying 30 to 50 pounds.
• Must be able to lift, bend, stoop, push & pull heavy loads.
• Should be able to display excellent attitude, enthusiasm and guest service.
• Must be able to read, understand, follow, and enforce safety procedures.

Responsibilities

• Clean guest rooms as assigned to hotel standards.
• Report maintenance deficiencies and handle guest requests.
• Transport cart with cleaning supplies, amenities, and linen to rooms.
• Empty trash containers and replace with clean items.
• Inspect and arrange furniture per floor plan and close supervision.
• Inspect and replace in-room collateral and amenities as needed.
• Vacuum rooms and deodorize, update room status on the assignment sheet.
• Handle guest complaints and report damages to supervisor.
• Follow OSHA procedures and maintain room safety practices.
• Ensure security of guest keys and manage lost-and-found items.

Skills

Guest service

Two years experience

Detail oriented

Multi-tasking

Prioritize & organize

Verbal instructions

Safety procedures

Repetitive motion

Lifting heavy loads

Job description

Maverick Wolfeboro Inn is hiring a Full Time Service Worker (USC) to maintain clean guest rooms to hotel standards. The role involves reporting maintenance issues, handling guest requests, and transporting cleaning supplies while upholding guest privacy and security.

Candidates should have at least two years of experience, be detail oriented, able to multi-task, and capable of lifting up to 50 pounds. Strong safety awareness and a positive guest-focused attitude are required.