Room Attendant - Wolfeboro Inn

Maverick Hotels & Restaurants; Wolfeboro (NH); On-site; USD 25,000 - 26,000; Full time

Job summary

Maverick Wolfeboro Inn is hiring a Full Time Service Worker (USC) to maintain clean guest rooms to hotel standards. The role involves reporting maintenance issues, handling guest requests, and transporting cleaning supplies while upholding guest privacy and security.

Candidates should have at least two years of experience, be detail oriented, able to multi-task, and capable of lifting up to 50 pounds. Strong safety awareness and a positive guest-focused attitude are required.

Qualifications

• Must have two years experience.
• Must be detail-oriented and able to multi-task.
• Ability to prioritize and organize work and work independently.
• Ability to understand verbal instructions and maintain good working relations with all employees, vendors, contractors, and public entities.
• Must be able to perform repetitive motion for an extended period.
• Capable of lifting and/or carrying 30 to 50 pounds.
• Must be able to lift, bend, stoop, push & pull heavy loads.
• Should be able to display excellent attitude, enthusiasm and guest service.
• Must be able to read, understand, follow, and enforce safety procedures.

Responsibilities

• Clean guest rooms as assigned to hotel standards.
• Report maintenance deficiencies and handle guest requests.
• Transport cart with cleaning supplies, amenities, and linen to rooms.
• Empty trash containers and replace with clean items.
• Inspect and arrange furniture per floor plan and close supervision.
• Inspect and replace in-room collateral and amenities as needed.
• Vacuum rooms and deodorize, update room status on the assignment sheet.
• Handle guest complaints and report damages to supervisor.
• Follow OSHA procedures and maintain room safety practices.
• Ensure security of guest keys and manage lost-and-found items.

Skills

Guest service

Two years experience

Detail oriented

Multi-tasking

Prioritize & organize

Verbal instructions

Safety procedures

Repetitive motion

Lifting heavy loads

Job description

PEO - MAVERICK WOLFEBORO INN Full Time Service Worker USC - MAVERICK WOLFEBORO INN

2 days ago Requisition ID: 12070

Salary Range: $18.00 To $19.00 Hourly

Overview

Clean guest rooms as assigned ensuring hotel standards are met at all times. Responsible for reporting any maintenance deficiencies and handing of guest requests. Ensure confidentiality and security of all guest rooms.

Key Responsibilities

• Follow all training procedures set forth by OSHA requirements.
• Clean assigned rooms by priority.
• Transport cart with cleaning supplies, amenities, and linen to assigned guest room, securing in the assigned spot.
• Empty trash containers.
• Remove all dirty linen and replace with clean part to designated layout.
• Remove soil, dirty, soap build-up, and hair from bathroom area.
• Make up bed with clean linen to hotel standards.
• Replace laundry bags, clean closets and doors, removing dust and debris. Ensure correct number of hangers and extra blanket and pillow and other amenities.
• Dust and polish all furniture, pictures, frames, mirrors, light bulbs, lamps, switches, TV, and remote.
• Re-align all furniture to floor plan.
• Open all drawers, dust, in check out rooms.
• Check under bed, chairs, sofa for debris and remove if present.
• Inspect condition of all furniture, report any damage.
• Remove dust, spots, smears from all doors, drapes, windows, ledges, frames, baseboards, A/C unit, corners, and telephones.
• Inspect condition of all in-room collateral, replace as needed according to hotel standards.
• Vacuum throughout entire room, spray with deodorizer.
• Update status of rooms cleaned on assignment sheet.
• Return and restock cart at end of shift.
• Ensure security of any guest keys, turn over any lost and found items to supervisor.
• Clean and replenish coffee maker set.
• Handle all guest complaints.
• Report and damages or maintenance problems to supervisor.
• Knowledgeable of hotel fire and emergency procedures.
• Other essential room cleaning duties as operations change in the future.
• Availability to work weekends and Holidays for AM or PM shifts.
• Other duties as may be assigned

Role Skills and Requirements

• Should be able to perform in a manner displaying excellent attitude, enthusiasm and guest service.
• Must have two years experience
• Must be detail-oriented and have ability to multi-task.
• Ability to prioritize and organize work and work independently.
• Ability to understand verbal instructions and maintain good working relations with all employees,
• vendors, contractors, and public entities.
• Ability to read, understand, follow, and enforce safety procedures.
• Must be able to perform repetitive motion for extensive amount of time.
• Capable of lifting, bending, stooping, pushing & pulling heavy loads.
• Must be able to lift and/or carry thirty (30) to fifty (50) pounds.

The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position

Reporting Manager

United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.