Guest Room Care Specialist

Generation Hospitality; Provo (UT); On-site; USD 22,000 - 23,000; Full time

Job summary

Generation Hospitality in Provo, Utah seeks a dedicated Housekeeper to clean and restock hotel rooms, maintain high standards, and assist guests discreetly. You will prioritize rooms, monitor supplies, and ensure rooms meet quality checks before guest check-in. A rotating seven-day shift with occasional afternoons is required.

Ideal candidates are detail-oriented, discreet, and eager to provide friendly, professional guest service while upholding hotel policies and safety procedures.

Qualifications

• Must read labels and communicate with guests about needs.
• Maintain guest privacy and discretion at all times.
• Deliver consistent, high-quality housekeeping per hotel standards.
• Friendly, courteous guest interactions.

Responsibilities

• Clean and restock hotel rooms as assigned.
• Prioritize rooms requesting early cleaning.
• Check cleaning cart supplies and restock as needed.
• Make beds, replace towels and amenities.
• Disinfect bathrooms and surfaces; empty trash.
• Report maintenance issues and lost items.
• Perform laundry duties for linens as required.
• Perform final room check to ensure standards before checkout.
• Rotate shifts across a 7-day cycle.

Skills

Detail-oriented

Discreet

Strong work ethic

Guest services mindset

Education

Basic literacy

Job description

Generation Hospitality in Provo, Utah seeks a dedicated Housekeeper to clean and restock hotel rooms, maintain high standards, and assist guests discreetly. You will prioritize rooms, monitor supplies, and ensure rooms meet quality checks before guest check-in. A rotating seven-day shift with occasional afternoons is required.

Ideal candidates are detail-oriented, discreet, and eager to provide friendly, professional guest service while upholding hotel policies and safety procedures.