Guest Room Attendant - Service-Driven with Growth Opportunities

Sonesta International Hotels Corporation; Jersey City (NJ); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company 2%

Paid Vacation & Sick Time

Hotel Discounts

Job summary

Sonesta International Hotels Corporation invites applications for a Room Attendant (Temporary/Substitute) in Jersey City, NJ. You will clean guest rooms and public spaces, assist in laundry, and support housekeeping operations to ensure guest satisfaction.

The role requires physical stamina, ability to lift up to 75 pounds, and availability for mornings, evenings, weekends, and holidays. Competitive hourly pay and comprehensive benefits are provided.

Qualifications

• Some housekeeping experience preferred.
• Background in extended stay industry preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Basic reading, writing and mathematical abilities are preferred.
• Frequently standing, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Regular use of commercial cleaning chemicals required.
• Must work mornings, evenings, weekends and holidays.

Responsibilities

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Respond to guest complaints and ensure corrective action to achieve complete guest satisfaction.
• Clean and service assigned rooms or areas according to established standards and procedures.
• May include cleaning kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.
• Notify supervisor when service is completed so rooms may be sold or occupied.
• Report any room unable to be serviced to supervisor.
• Operate laundry equipment and monitor supplies to ensure proper operation.
• Handle lost and found items according to established procedures.

Skills

English fluency

Teamwork

Stamina

Attention to detail

Job description

Sonesta International Hotels Corporation invites applications for a Room Attendant (Temporary/Substitute) in Jersey City, NJ. You will clean guest rooms and public spaces, assist in laundry, and support housekeeping operations to ensure guest satisfaction.

The role requires physical stamina, ability to lift up to 75 pounds, and availability for mornings, evenings, weekends, and holidays. Competitive hourly pay and comprehensive benefits are provided.