Guest Room Attendant - Housekeeping & Service Excellence

Hampton Inn and Suites Columbus Downtown; Columbus (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Critical and Accident Insurance

PTO

Job summary

Hampton Inn and Suites Columbus Downtown in Columbus, Ohio is seeking a full-time Housekeeper to maintain clean, welcoming guest rooms and public areas in accordance with hotel standards.

You will follow procedures, stock supplies, report maintenance needs, assist with laundry, and respond promptly to guest requests while upholding safety and courtesy. The benefits package includes medical, vision, life insurance, critical and accident insurance, and PTO. Flexible hours available.

Qualifications

• Education/Experience: Minimum high school. Prior housekeeping/hotel experience preferred.
• Equipment/Computer Expertise: Prior knowledge of operating laundry room dryers and washers desired but not required.

Responsibilities

• Have a good understanding of all of hotels operating procedures.
• Be knowledgeable of rooms types and standards for supplies.
• Check the general condition of the room and notify the Housekeeping Supervisor of any malfunction or damage.
• Clean and sanitize guest rooms, replenish supplies and amenities, inspect and report rooms ready for sale to the front desk all in accordance with hotel’s training and standards.
• Dust and clean all furnishings in guest room including the television, desk, desk chair, desk lamp/shade, air conditioner unit, head boards, night stand, wall picture, wall lamp/shade and window ledge.
• Maintain cleaning supplies and the cleaning cart in safe, organized and presentable fashion.
• Ensure prompt and systematic servicing of all guest requests.
• Promote goodwill by being courteous, friendly and helpful to guests, managers and all other associates.
• Organization and thoroughness: preparing bedrooms in the specified length of time whilst respecting internal hotel procedures.
• No service rooms must be approved by inspector or front desk.
• Must wear uniform and nametag.
• Must follow all policies and emergency procedures of the hotel.
• Discretion: not disturbing guests
• Laundry and public area cleaning.
• Must maintain personal cleanliness.
• Willing to work flexible hours.
• Must embrace the Mission, Values, and Vision of the company.
• Deep clean when assigned.
• Other Duties and Responsibilities as may be designated.

Education

High school diploma

Job description

Hampton Inn and Suites Columbus Downtown in Columbus, Ohio is seeking a full-time Housekeeper to maintain clean, welcoming guest rooms and public areas in accordance with hotel standards.

You will follow procedures, stock supplies, report maintenance needs, assist with laundry, and respond promptly to guest requests while upholding safety and courtesy. The benefits package includes medical, vision, life insurance, critical and accident insurance, and PTO. Flexible hours available.