GUEST ROOM ATTENDANT FT

Robinson Rancheria Resort & Casino; Nice (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Robinson Rancheria Resort & Casino in Nice, CA is seeking an efficient housekeeping professional to coordinate and supervise cleaning operations, ensuring high productivity and guest satisfaction.

The role requires attention to detail, reliable performance, and the ability to handle cleaning duties from stocking supplies to room turnover, while adhering to safety and quality standards.

Qualifications

• Housekeeping and customer service experience preferred
• Ability to perform duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with minimal supervision
• Ability to lift up to 50 lbs
• Strong organizational skills
• Must be able to speak, read and write English
• Applicants must be at least 18 years of age

Responsibilities

• Stock cart with required cleaning supplies daily.
• Transport cart with supplies, amenities and linens to assigned guest rooms.
• Remove soil, dirt, soap buildup and hair from bathroom surfaces.
• Dust and clean doors, walls, windows, baseboards, AC unit and telephones.
• Inspect rooms for damages and turn over lost and found items to supervisor.
• Clean and replenish coffee maker and amenities; vacuum and deodorize rooms.

Skills

Housekeeping experience

Customer service experience

Attention to detail

Organizational skills

English language proficiency

Age 18+

Job description

Job Location: ROBINSON RANCHERIA RESORT & CASINO - NICE, CA 95464

SUMMARY

Responsible for the successful coordination and supervision of all housekeeping functions, ensuring maximum productivity and superior customer service and satisfaction.

ESSENTIAL RESPONSIBILITIES

• Properly stocking cart with required cleaning supplies daily.
• Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
• Remove soil, dirt, soap buildup and hair from bathroom mirrors, vanity, sink, toilet, shower walls bathtub, shower curtain and floor.
• Remove dust, spots and smears from all doors, walls, windows baseboards, AC unit, corners and telephones.
• Open all drawers/doors in checkout rooms and remove items left by guest. Dust inside.
• Dust and polish all furniture, closet, pictures, frames, mirrors, light bulbs and switches, TV
• Replace dirty bed linen and make up bed with clean linen.
• Check under bed(s), chairs and sofa for debris and remove if present.
• Empty garbage cans of debris.
• Vacuum throughout entire room and spray room with deodorizer.
• Clean and replenish the coffee maker set.
• Replenish amenities according to the operational standards.
• Inspect condition of room for damage.
• Turn over any lost and found items from guest rooms to supervisor.
• Clean assigned guest rooms by priority.
• Other duties as assigned.

QUALIFICATIONS

• Housekeeping and customer service experience preferred
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to perform such activities as grasping, lifting, reaching, crouching, walking, sitting, and carry push or pull heavy loads weighing up to 50 lbs.
• Strong organizational skills required.
• Must have attention to detail.
• All applicants must be at least 18 years of age.
• Must be able to speak, read and write the English language.

LICENSES/CERTIFICATIONS/OTHER

• Must be able to pass background check and receive a gaming license from the Robinson Rancheria Gaming Commission as required to work in gaming operations.
• Must pass an annual Title 31 exam.