Guest Room Attendant — Flexible Hours & Hotel Benefits

Sonesta International Hotels; Camarillo (CA); Vor Ort; USD 21.000 - 22.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision Insurance

401(k) Retirement Plan with Company 1:

Paid Vacation and Sick Days

Hotel Discounts

Educational Assistance

Paid Parental Leave

Life Insurance

Zusammenfassung

Sonesta International Hotels is seeking a Room Attendant in Camarillo, CA to clean guest rooms and public spaces, following brand standards and ensuring total guest satisfaction. You may also work in the laundry facility, supporting the hotel's operations with a focus on service quality.

Responsibilities include delivering Sonesta Service, addressing guest requests, restocking and maintaining rooms, and collaborating with housekeeping management to meet safety and cleanliness standards.

Qualifikationen

• Some previous housekeeping experience preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Basic reading, writing and mathematical abilities are preferred.

Aufgaben

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Respond to guest complaints and special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Clean and service assigned rooms or areas according to established standards and procedures including beds, dusting, vacuuming, bathrooms, and trash removal.
• If assigned to laundry, monitor supplies and operate washers/dryers per hotel standards; handle linens and report damages.
• Promote teamwork and coordinate with other shifts and management; comply with health and safety laws.

Kenntnisse

Housekeeping experience

Customer service

Jobbeschreibung

Sonesta International Hotels is seeking a Room Attendant in Camarillo, CA to clean guest rooms and public spaces, following brand standards and ensuring total guest satisfaction. You may also work in the laundry facility, supporting the hotel's operations with a focus on service quality.

Responsibilities include delivering Sonesta Service, addressing guest requests, restocking and maintaining rooms, and collaborating with housekeeping management to meet safety and cleanliness standards.